Customer dunning.
The company-code
independent dunning procedure basically determines the dunning interval, grace days for due date determination, number of dunning levels and which item to be
dunned Only those company
codes and customers which are specified in the
configuration of the dunning program are taken into account. And only those accounts to which you
allocated a dunning procedure via the master record are dunned.
Only if the
customer overdue amount, i.e. dunnable balance, exceeded the minimum amount of
a dunning level configured, the corresponding dunning level is activated.
If you have
customer and vendor relationship with an organization, the customer master has
stored vendor number and vice versa, and both customer and vendor record is set
up with the same dunning procedure; the dunning will occur in the event of a
common debit balance and customer documents have exceeded the due date of net
payment.
Dunning texts to
use can be formulated differently depending on the dunning levell.
The dunning
interest and dunning charges are not required to be configured for printing on
the dunning letter. If open items of a
business partner are to be grouped for dunning, store the corresponding
grouping key in the master record of the business partner, so that items whose
content is the same in these fields are dunned as a group.
Dunning notices will be printed during dunning
run
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